Support

Email support@clefwise.app. We usually reply within one business day, and we act on reports about messages or content within 24 hours.

Tap your avatar, then Help & feedback. Your message goes to the Clefwise team, and our reply appears in the same place and as a notification.

In a conversation, tap ⋯, then Report or Block. A report goes to the Clefwise team, not to the other person. Blocking stops new messages both ways until you unblock. To report an announcement, open it and tap Report.

Teachers: tap your avatar, then Profile and settings, then Account, then Delete account. This deletes your studio and everything in it.

Families: tap your avatar, then Profile and settings, then Security, then Delete account.

If you can't sign in, email support@clefwise.app from the address on your account and we'll delete it for you.

Read how we handle your information in our Privacy Policy and the rules for using Clefwise in our Terms of Service.